Shipping policy

Processing Time: We process orders on weekdays.  Once processed in office it goes to our warehouse or one of our partner warehouses, whichever way that is most efficient.  It takes 1 - 5 days to ship your order from our warehouse.

Transit Time: Shipments within the USA take 1 - 13 days. Typically it takes up to 10 - 15 business days to arrive at an international address. This time is from the date that it is shipped out, not the day the order is placed.

Shipping
We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox after 1 business day, please try looking in your junk/spam or promotions folder.
Please kindly note: that we cannot be held accountable for any delays caused by the carrier.

INTERNATIONAL Shipping Tax
If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are excluded from the international shipping fee you paid and levied once your package reaches your country.
JT Outfitters / JoeTLC is NOT responsible for any duties, taxes, or additional charges that may be charged by Customs for international deliveries.

CONTACT US

If you have any further questions, please contact our customer services at 336-591-1108

Carrier maps which are not guaranteed but suggested

 

UPS Ground

USPS Priority